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Privacy Policy

Last updated: August 4, 2025

Flashpower Auto Parts operates this store and website — including all related information, content, features, tools, products, and services — to provide you with a curated shopping experience (the “Services”).

Our store is powered by Shopify, which enables us to provide these Services. This Privacy Policy explains how we collect, use, and disclose your personal information when you visit, use, or make a purchase through the Services.

If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

By using the Services, you acknowledge that you have read and understand this Privacy Policy.

1. Personal Information We Collect

“Personal information” means information that identifies or can reasonably be linked to you. It does not include anonymized or de-identified data. Depending on your interactions with us and applicable law, we may collect:

  • Contact Details — Name, billing/shipping address, phone number, email.

  • Financial Information — Credit/debit card details, payment confirmation, transaction details.

  • Account Information — Username, password, security questions, preferences, and settings.

  • Transaction Information — Items viewed, added to cart, wishlisted, purchased, returned, exchanged, or cancelled.

  • Communications — Any messages or inquiries sent to us.

  • Device Information — Device type, browser, network details, IP address, unique identifiers.

  • Usage Information — How and when you use or navigate our Services.

2. Sources of Personal Information

We collect personal information from:

  • Directly from you — When you create an account, make a purchase, or contact us.

  • Automatically — Via your device and cookies when you use our Services.

  • Service providers — Partners who process payments, provide analytics, or assist in fulfillment.

  • Third parties — Business partners or marketing affiliates.

3. How We Use Your Personal Information

We may use your personal information to:

  • Provide, tailor, and improve Services — Process orders, manage your account, ship products, handle returns/exchanges, and personalize your shopping experience.

  • Marketing & advertising — Send promotions via email, text, or mail, and display targeted ads based on your activity.

  • Security & fraud prevention — Authenticate accounts, detect suspicious activity, and protect public safety.

  • Communications — Respond to inquiries, provide customer support, and maintain our relationship.

  • Legal compliance — Fulfill legal obligations or respond to lawful requests from authorities.

4. How We Disclose Personal Information

We may share your information:

  • With Shopify, vendors, and service providers (payment processing, IT, shipping).

  • With business and marketing partners for targeted advertising (subject to your opt-out rights).

  • When you direct or consent to sharing (e.g., social media integrations).

  • With affiliates or within our corporate group.

  • As part of business transactions (mergers, acquisitions, bankruptcy).

  • To comply with laws or protect our rights.

5. Relationship with Shopify

Our Services are hosted by Shopify, which processes your personal information to provide and improve the Services. Shopify may also use aggregated data from multiple merchants for enhanced features.

For details, see the Shopify Consumer Privacy Policy or manage your preferences via the Shopify Privacy Portal.

6. Third-Party Websites

Our Services may link to third-party sites. We are not responsible for their privacy practices. Please review their policies before providing any personal information.

7. Children’s Data

We do not knowingly collect personal information from children under the age of majority in your jurisdiction. If you believe we have done so, contact us for removal.

8. Security & Retention

We take reasonable measures to protect your data, but no system is 100% secure. Retention time depends on:

  • Account activity

  • Legal requirements

  • Business needs

9. Your Rights & Choices

Depending on where you live, you may have the right to:

  • Access / Know — Request details of the personal information we hold about you.

  • Delete — Ask us to remove your personal information.

  • Correct — Request corrections to inaccurate data.

  • Portability — Receive a copy of your data and request its transfer.

  • Opt-out — Stop the sale/sharing of your data for targeted advertising.

  • Manage communication preferences — Unsubscribe from marketing emails at any time.

To exercise these rights:

10. Complaints

You may contact us directly or lodge a complaint with your local data protection authority.

11. International Transfers

We may store and process your personal information outside your home country. Transfers from the EEA or UK rely on recognized legal safeguards, such as Standard Contractual Clauses.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted here with an updated “Last updated” date.

Contact Us

If you have any questions or would like to exercise your privacy rights:
📧 Email: sales@flashpowerparts.com